Requests

The Requests module helps auditors manage the entire client information request process in a structured and trackable manner.

The Requests module helps audit teams securely collect information, documents and responses from clients in a structured manner. Instead of managing evidence through long email chains, auditors can create organized request checklists and track responses directly within the engagement.

This section helps auditors:

• Create and manage client request lists

• Share requests with external collaborators

• Track request progress and approvals

• Review uploaded documents and responses

• Maintain an organized audit evidence trail

The Requests workflow includes:

• Creating a checklist

• Sharing a checklist

• Approving a checklist

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Creating a Checklist

Auditors can create request checklists manually or using predefined templates.

A checklist may include:

• Document upload requests

• Short answer questions

• Multiple choice questions

• Grouped sections and tasks

Auditors can also:

• Assign due dates

• Organize requests by audit area

• Reuse templates across engagements

• Customize requests for each client

This ensures information requests remain standardized and easy to track.

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Sharing a Checklist

Once the checklist is ready, auditors can share it with external collaborators through a secure request portal.

External users can:

• Upload requested documents

• Respond to questions

• Track pending requests

• Submit completed responses

Auditors can monitor:

• Submission status

• Pending items

• Updated responses

• Approval status

This creates a centralized workflow for managing client communication and evidence collection.

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Approving a Checklist

After responses are submitted, auditors can review and approve each request item directly within the platform.

Auditors can:

• Open submitted responses

• Review uploaded evidence

• Approve or reject submissions

• Request revisions if needed

• Maintain a review trail for audit documentation

Approval workflows help ensure evidence completeness and reviewer oversight before execution begins.

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Why the Requests Module Matters

The Requests module improves coordination between audit teams and clients by replacing fragmented communication with a structured workflow.

Benefits include:

• Centralized evidence collection

• Faster client communication

• Improved tracking and accountability

• Better review visibility

• Reduced follow-up effort

• Clear audit evidence history

The Requests section acts as the starting point for collecting the information required throughout the audit lifecycle.